My online bank (sbofgray.com) updated their website, now CC-503 errors.

McCabes
McCabes Quicken Windows Subscription Member
edited December 15 in Download, Add/Update Accounts (Windows)

My bank updated their website to a new version of … website? Anyway I can access the bank site without issue, but Quicken Classic will not sync. Tells me CC-503 and I'm using the user/pass that definately works. I've walked through all the support suggestions on the CC-503… de-auth.. etc.

I feel the issue is with Quicken not resetting the connection to the bank, or that the bank doesn't process Quicken's login correctly. How can I get the connection to completely reset without deleting the account completely (which has all my scheduled bills).

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    See this thread about a CC-503 at another bank. https://community.quicken.com/discussion/comment/20518190#Comment_20518190?utm_source=community-search&utm_medium=organic-search&utm_term=FAQ+cc-503

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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