Calendar - Does Not Save Changes since update Nov 2025

nineseas
nineseas Member ✭✭
edited November 16 in Errors and Troubleshooting (Windows)

Every time I now open Quicken, it does not reflect any of the changes I have made since the last access.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited November 16

    Hello @nineseas,

    Thank you for sharing your experience.

    I have some follow-up questions for you.

    • How long has this been happening?
    • Is this only affecting the Calendar in Quicken and nothing else? (Transactions, and everything else stay)
    • Have you restarted your computer lately? If not, please do.
    • Where is your data file located?
    • Is your file being synced/backed up by any third-party services like OneDrive, Dropbox, or Carbonite?
    • Do you have any Windows updates pending? If so, please complete them.

    Looking forward to your response!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • nineseas
    nineseas Member ✭✭

    Quicken Deluxe

    v R64.35, build 27.1.64.35

    Windows 11 Home

    As I said, since that update. This has happened before, where I see duplicates, but deleting one kills them both. I create a new one but the next time I log in, the deleted one is back and the new one is gone.

    I have run the file validation and it says it fixed some crap from 2014. BUT the problem is still here.

    The transations are fine or I would have mentioned them as a problem.

    Restoring old backups doe not fix the dupe/reappear problem in the calendar.

    I do not have any windows updates pending.

    My quicken file is here: C:\John C\Documents\0 MY DOCUMENTS\Bills and Finance\Quicken

    My file is not backed up by a third party - it was synced with the Quicken Classic App, but I uninstalled that from my phone and tablet.

  • nineseas
    nineseas Member ✭✭

    Now, my calendar is next to USELESS because I have to go look for my bills and reminders anyway. I may as well not renew this. It has become a great disappointment since the split from the parent company.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    1. Are you Syncing to Mobile/Web? Is the Sync option in Edit / Preferences / Mobile & Web turned on?
      AND
    2. do you actually use the Mobile app on your smartphone or the Quicken on the Web browser-based app?


    The Sync process has been suspected of a number of weird things happening with Quicken. Could your problem be caused by Sync?


    • If you answer "yes" to the 1st question and "no" to the 2nd question, turn Sync off completely. You don't need it. The Sync process should only be used in conjunction with the Quicken app for Smartphones or the Quicken on the Web browser app. It cannot be used as a replacement for backing up and restoring your Quicken data file.

    • If you answer "yes" to both questions, try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy


    Do note that a full Sync process may take many minutes to complete.

    How to reset Sync to Cloud
    • Log out of your mobile app, then do this on your desktop / laptop:
    • Go to Edit / Preferences / Mobile and Web
    • Click the "Reset your cloud data" link and follow the instructions until it is complete.
    • Sync your desktop file to the cloud
    • Now log back into your mobile app

    How to turn off Sync to Cloud for the current data file
    • Go to Edit / Preferences / Mobile and Web
    • Change the Sync radio button and set it to OFF

  • nineseas
    nineseas Member ✭✭

    OK. Thanks. I rest the data and synced. I got a host of errors to Apply or Ignore. I applied them, but they didnt go away. I'll log out and see if there is still a calendar issue.

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