Bills & Incomes wrong transfer

Valderi
Valderi Quicken Windows Subscription Member ✭✭✭✭
edited November 28 in All Things Canadian (Windows)

Since the last update, I noticed that Bills & Incomes doesn't record transfers correctly. For example, if I program a transfer between the checking account and the savings account, Quicken will record a transfer between the checking account and the same checking account! Any Idea?

(Q. Canada Business & personnal)

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Are you downloading into these 2 accounts? Do other transaction in them come in properly?

    And, when you do TOOLS, Account List, what shows in the "Transaction Download", "Last Download" and "Financial Institution" columns across from these accounts?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Valderi
    Valderi Quicken Windows Subscription Member ✭✭✭✭
    edited November 28

    I am correcting my question: this only happens when I transfer money between the saving goals and my saving account. I correctly schedule the transaction in Bills & Income, but it ends up being processed between my saving account and itself… If I click on "Enter" this transaction, I can see that the saving goal is changed by my saving account. It is not normal.

  • Arctic Hare
    Arctic Hare Quicken Windows Subscription SuperUser ✭✭✭✭
    edited November 30

    @Valderi I suggest that the question/problem would be made a lot more clear by posting screenshots of all the relevant steps in the process. I can't follow what you are describing/asking.

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