Quicken slow & randomly freezing and crashing on new computer but not old computer

Quikenfuzed
Quikenfuzed Quicken Windows Subscription Member
in Errors and Troubleshooting (Windows)

I'm running Version R65.17 Build 17.1.65.17 on two Windows 11 computers.

I'm having so many random freezes and crashes running Quicken on the new HP and have super-validated files, re-installed Quicken …tried everything but it just keeps freezing and crashing.

I put my Quicken files on a thumb drive and transferred them to my broken down old Surface Book 2 that will only run when plugged in (no batteries left) and it runs fine.

My old computer is a Microsoft Surface Book 2

New Computer HP Spectre x360

Anyone have any ideas what settings might be causing Quicken problems on the new computer?

Thanks

Befuddled, Bewildered and Frustrated

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Contact Q Support via the link at the top of this page.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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