Fidelity HSA still not downloading transactions

Dennis Nelson
Dennis Nelson Member ✭✭✭
edited January 22 in Download, Add/Update Accounts (Windows)

I have done extensive work on getting my Fidelity accounts to download transactions through Quicken. I have been successful on 6 of my 7 accounts at Fidelity. The only one that still does not download is my HSA. Is there an ETA on when this will be fixed?

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Dennis Nelson,

    Thank you for sharing your experience with us.

    We do have a Community Announcement post that addresses this issue. If you haven't checked that out yet, please do.

    Due to the way Fidelity sends the data, transaction information and cash balances are not sent to Quicken. We have not heard any indication from Fidelity that they plan to change this at this time.

    I apologize for the inconvenience.

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Dennis Nelson,

    This issue has been marked as resolved!

    If you are still experiencing issues, please contact Quicken Support directly so they can investigate any issues on a case-by-case basis and process escalations if needed.

    Thank you!

    Quicken Alyssa

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