A category used for years has disappeared

jpedi
jpedi Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

I have a loan account category that I have used for tracking payments (split between principal and interest) but it quit working in August after years of successful use. It does not show in the category list but I can't add it because I get a response that it is a duplicate. Hidden categories are set to "shown".

What the....?? Anyone have an idea as to how I can get back on track?

Comments

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Try validating/super validating to see if that resolves the issue.

  • jpedi
    jpedi Quicken Windows Subscription Member ✭✭

    Nope, did not help. I did both regular and super, had no related issues reported, "fixed" a couple unrelated transactions.

  • jpedi
    jpedi Quicken Windows Subscription Member ✭✭

    I had a rare flash of inspiration and a suspicion popped up: the category name and the account name were the same. I changed the acount name (included the last 4 digits of the account number, didn't care) and lo and behold the category has magically reappeared and I can use it!

    What a crock. I guess if anyone else has the same issue this post might pop up and reveal the "cure".

    Now I just need to rebuild a few months of records.

    Thanks for your response!

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