FIDELITY - two types of migration problems... help!

asmadking · January 8

I have searched but can't find my exact issue. When my desktop Quicken completed migration for my Fidelity accounts, these accounts were affected in one of two main ways:

A. For some Fidelity accounts, I no longer have access to transaction history of any kind, or to any kind of register, but rather only a kind of snapshot page. The balances seem to be at least in the ballpark of correct.

B. Then, I have one Fidelity account that is represented twice… one having the issues described above but also with the wrong balance and is still associated with "zzz-Fidelity" and therefore not activating because it won't let me authorize it. The second version of this same account has the correct balance, and I can see transactions, but these transactions only go back a few months.

There is also a Fidelity account that seems to have migrated correctly.

What do I do for scenarios A and B? Thanks.

NotACPA · January 8

Take a backup before trying any of this.

For A. Click TOOLS, Account List and click EDIT adjacent to the account name(s). Then, in the lower left corner change "Tracking Method" to Complete.

For B. Make sure that all of the transactions in the zzz account are marked as Reconciled (so they'll be easy to spot) and all of the transactions in the current account are NOT Reconciled (same reason). Then move everything from zzz to current using the Move Transactions action of the Gear Icon in the upper right of the zzz account.

There will probably be dupes … but that's why you previously marked the transactions as Reconciled or not.

asmadking · January 8

Thanks, but in scenario B, I don't have access to transactions on the zzz account - or at least where I can find how to get to them, so I have no way to mark them as reconciled.

NotACPA · January 8

https://community.quicken.com/discussion/comment/20531255#Comment_20531255

Why not? Is that account marked as "Simple Tracking" also?

asmadking · January 9

I don't know. The register is gone, so I can't even see that status.

asmadking · January 9

Never mind on that last comment of mine, but I was able to follow your instructions for both A and B. It looks like A is resolved, but with B, the updated account now has all the fake money from the old account plus all the real money, so it's doubled almost all my securities. I understand that I can adjust shares, but this creates a transaction, which I'd rather not do, because it looks like it's not going to track the balance of this account accurately over time if I do that. How do I correct the number of shares?

NotACPA · January 9

@asmadking, That's what the reconciled/unreconciled marking was for … so that you can easily spot, and then delete the duplicated transactions.

asmadking · January 9

This strategy does not work exactly, as there aren't "duplicate" transactions in this scenario. Maybe in a regular checking/savings account, this would work.

However, Quicken had gone through a bunch of mental gymnastics and put in a bunch of false addition results that don't add up and don't even transfer over at a date that matches what it said previously.

For example, for one security, a line in the register said I had 83.369 shares, and then the next line, it says I bought 2.893 shares more which SOMEHOW adds to 165.631 total shares. It did this for seven securities, and there isn't any line in the register showing the magical purchase that didn't happen.

After quite a bit of digging, I suspected it had created hidden placeholder entries and went to unhide those transactions, deleted them, and then everything matched up.

FIDELITY - two types of migration problems... help!

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