FDP-102 Macy's

System · February 11

This discussion was created from comments split from:

AZCoder1959 · February 9

FWIW, on the Mac side, both my Venmo and Macy's accounts are wonky (I've noted both in separate threads).

Venmo: I was getting the FD-102 error (equivalent to the Windows CC-502 error, I think) for over a month, as were many other Mac users. I had 2 whole days of problem-free issues, but then I started getting an FD-106 error (The accounts found at Venmo don’t match the accounts in Quicken. Let’s fix it by reconnecting your account.). I tried to reconnect, but was rejected. I've reported this on the Mac thread on this whole Venmo snafu.

Macy's: I started getting an FD-102 error beginning 2/8. As of today, that's not working, either. It may or may not be universal across both platforms.

augiboy · February 10

On Mac here. My Macy's is also not working.

AZCoder1959 · February 11

https://community.quicken.com/discussion/comment/20536806#Comment_20536806

Yes, I've seen that, too. As of today, it's still not working (and it's well past the weekend now). I reported it to Quicken support, though I hope it gets resolved faster than the Venmo issue.

Quicken Alyssa · February 11

Hello All,

Thank you for adding to this discussion.

The FDP-102 with Macy's is now a Known Issue. This has been escalated internally, and our teams are working to resolve it. We do not have an ETA as to when it will be resolved.

Please bookmark the linked alert to be notified of progress/changes as they occur.

Thank you!

Snorkle · February 11

@AZCoder1959 You are correct. Macy's update continues to fail with CC-502.

augiboy · February 11

This problem with Macy's has been going on for 2 weeks. Quicken support seems surprisingly slow to correct it.

augiboy · February 12

My Macy's account is now working again on Quicken Mac.

AZCoder1959 · February 12

https://community.quicken.com/discussion/comment/20537338#Comment_20537338

Ditto. A day without Quicken errors is like a day that should be typical.😑

Snorkle · February 12

Macy's update completed without errors for me as well.

Quicken Alyssa · February 23

Hello All,

Thank you for adding to this discussion.

I am happy to hear that this issue has been resolved for some. For anyone still experiencing this issue, please refer to the Open Alert. Bookmark it to be notified of any updates/changes, as they will be posted there.

Thanks again!

AZCoder1959 · February 26

After weeks of working, Macy's is broken for me again. The how/why is baffling.

Just a note. I already have the community note bookmarked, and I'm aware as of 2/23, this is still an unresolved issue.

Quicken Alyssa · February 26

@AZCoder1959,

Thank you for returning to update us on your situation with Macy's. Though I am sorry to hear the issue has returned.

I hope they can get to the bottom of this soon for everyone who has been impacted.

Thanks again!

AZCoder1959 · February 27

https://community.quicken.com/discussion/comment/20540114#Comment_20540114

Thanks, @Quicken Alyssa. It's working again today, so I guess the fix isn't stable and/or working for other users. Temp hiccups aren't out of the ordinary (and for me, they're tolerable), but hopefully, a long-term solution for those who are still down completely will be coming soon.

Quicken Alyssa · March 5

@AZCoder1959,

Thank you for following up.

The Alert for this issue has been marked resolved. If you are still experiencing this issue, please contact Quicken Support directly so they can escalate if needed.

Thanks again!

FDP-102 Macy's

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