FDP-102 Macy's

System
System Member admin
edited February 11 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from:

Venmo - CC-502 (QWIN) - Again.

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Comments

  • AZCoder1959
    AZCoder1959 Quicken Mac Subscription Member ✭✭✭✭

    FWIW, on the Mac side, both my Venmo and Macy's accounts are wonky (I've noted both in separate threads).

    Venmo: I was getting the FD-102 error (equivalent to the Windows CC-502 error, I think) for over a month, as were many other Mac users. I had 2 whole days of problem-free issues, but then I started getting an FD-106 error (The accounts found at Venmo don’t match the accounts in Quicken. Let’s fix it by reconnecting your account.). I tried to reconnect, but was rejected. I've reported this on the Mac thread on this whole Venmo snafu.

    Macy's: I started getting an FD-102 error beginning 2/8. As of today, that's not working, either. It may or may not be universal across both platforms.

  • augiboy
    augiboy Quicken Mac Subscription Member ✭✭✭

    On Mac here. My Macy's is also not working.

  • AZCoder1959
    AZCoder1959 Quicken Mac Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20536806#Comment_20536806

    Yes, I've seen that, too. As of today, it's still not working (and it's well past the weekend now). I reported it to Quicken support, though I hope it gets resolved faster than the Venmo issue.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you for adding to this discussion.

    The FDP-102 with Macy's is now a Known Issue. This has been escalated internally, and our teams are working to resolve it. We do not have an ETA as to when it will be resolved.

    Please bookmark the linked alert to be notified of progress/changes as they occur.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Snorkle
    Snorkle Quicken Windows Subscription Member ✭✭✭✭

    @AZCoder1959 You are correct. Macy's update continues to fail with CC-502.

  • augiboy
    augiboy Quicken Mac Subscription Member ✭✭✭
    edited February 11

    This problem with Macy's has been going on for 2 weeks. Quicken support seems surprisingly slow to correct it.

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