Continuing issues with Quicken /Fidelity in reporting shares of Money Market FDRXX and Cash

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Comments

  • g0
    g0 Member ✭✭✭
    edited January 4

    Hint wrt another peculiarity: Downloaded MM Funds (shown as DivX) may not actually be reflected as DivX until you edit and enter/done the MM Fund transactions. Have found multiple instances in which transactions downloaded as reinvestment, then manually corrected, and then passed through the Quicken cash-core configuration process and OSU download are still treated as reinvestment. For the October, November and December MM dividend line items you may find, as I did, that the DivX characteristic of the transaction actually overwrites the prior Reinvest characteristic ONLY AFTER you click "edit" and enter the transaction.

  • JQuick1
    JQuick1 Quicken Windows Subscription Member ✭✭

    fyi, I have Quicken Windows R65.29, a single new Fidelity HSA account (no other Fidelity investment accounts), and have added my own specific details related to this FDRXX problem here. In addition to these FDRXX details, the downloaded individual transactions for these Fidelity HSA accounts is not working for many/all(including me), as described here and this newer post.

    There are a lot of technical details here and perhaps all of these things are not related to all types of Fidelity accounts, but I feel like many of these items are inter-related, so I think the technical details are important to hopefully soon resolve all of these Fidelity account related issues.

  • Ray
    Ray Member ✭✭✭✭

    I'm disgusted with Quicken. Phone support is now blaming the FDRXX issues on Fidelity. Quicken has had the same issues with Schwab for at least 5 years. Fidelity says they have to have a ticket number to work with Quicken on an issue.

    I have 3 datafiles accessing the same accounts. FDRXX behaves differently in each datafile. Over half of the accounts show a mismatch in

    Mismatch RJF2b R.png

    FDRXX holdings. In one my Roth mismatches and wife's doesn't. It's the opposite in another datafile. "Update Cash Balance" shows the button to select the cash security is missing in most of the accounts. No one knows how to fix either the balance or the button.

    I don't understand why this is so difficult. They should mimic what the institutions do. Quicken could allow the user to select the security used for cash in the holdings for an account, for example FDRXX, and designate it as cash. Transactions from other securities that affect the cash, purchase or sell FDRXX. Dividends from FDRXX are reinvested in FDRXX. It the account, show the running balance to be any cash plus FDRXX's value.

  • TA3
    TA3 Member ✭✭✭

    Quicken correctly shows my cash balance as 'Cash'.

    However it also shows an investment line item as FDRXX with zero shares and a crazy number for 'Return YTD'.

    How to remove the FDRXX investment entirely?

    Quicken Windows R65.29

  • Steve Long Time User
    Steve Long Time User Member ✭✭✭
    edited February 13

    Well, for me, this (FDRXX) has never been a problem. BUT…

    A recent Quicken update MADE IT a problem, which was easy to resolve. The resolution however required interaction with the downloaded transaction(s) representing Cash because Quicken wanted to make them FDRXX shares. To correct the new problem made by Quicken, I simply accepted the transaction, edited it to make it a "Inc - Income (Div, Int, etc.)" transaction, and voila - Cash again. No more problem. This was always treated this way by Quicken AND Fidelity for my core sweep accounts. Until Quicken tried to fix it.

    It's probably a good idea to have this type of thing available as an option in preferences for ANY "symbol" you may have that represents a sweep account with a cash balance, like FDRXX, SPAXX, etc.

    It works just fine either way. But so-far-as the new updates that MADE IT a problem, it introduced and required further, yet seemingly unnecessary clicks.

    The only missing piece was that or tracking performance of cash. So, I did that out of band in a spreadsheet.

    Today against my better judgment, and no choice, I'll try letting Quicken "force me" to make FDRXX a Cash balance. Since I never tracked it with "shares", it won't find any to convert and I should be back to normal.

    It wasn't clear whether allowing Quicken to track the account FDRXX as cash AND also saying NO to the question of converting FDRXX transactions, would be the equivalent (since I'm sure I don't have any to convert). Quicken didn't provide feedback once you answered, as to whether it did anything at all.

    However, I won't know that for sure until the end of the month transaction download from Fidelity. That's a lot of time in terms of everyday transactions and could turn this into a total disaster.