Is anyone still having a problem connecting to Venmo?

pointblank357 · February 8

Using Quicken Classic Premier for Mac and keep getting the following error. Saw this was a previous error back around Aug/Sep 2025 that was supposedly resolved. I still cannot get to work trying the method in the previous discussion. Reported several times over the last couple of weeks, but no change.

An unexpected error occurred.

Please try again later.

Care Code: FDP-106

Details:
ACCOUNT_MISMATCH
Account not found. No accounts returned - case 106

Quicken Alyssa · February 8

Hello @pointblank357,

Thank you for reporting the issues you are seeing.

After checking your connections internally, I can confirm you are getting an FDP-106 error with Venmo. This error occurs if you (or your bank) changed the account name at your bank's website or if your bank switched to a new account for you (such as for lost or stolen accounts).

It is worth a try following the steps in the above-linked support article; however, do keep in mind that we still have an Open Alert for Venmo as well, and this could definitely be related.

Here are the first steps from the FDP-106 article:

Step 1: Deactivate the account(s)

Go to the Accounts menu and choose Hide and Show Accounts.
Uncheck any accounts with this specific financial institution (FI) that are hidden in Lists.
When complete, click on the account name for your account(s) in the Accounts toolbar in Quicken.
Click the Settings icon in the bottom right corner of the screen.
Select the Downloads tab.
Click on Disconnect Account.
Click Done. Do this on each account with this FI.
Quit Quicken.

Step 2: Reactivate and link the account(s)

Reopen Quicken.
Go to Accounts > Add Account.
Type the name of the financial institution, make the appropriate selection, then click Continue.
Enter your login credentials and click Continue.
When Quicken has returned all accounts discovered for this FI, very carefully LINK each of the found accounts to the appropriate account you already have set up in Quicken.

NOTE: This process will download 90 to 200 days of transactions, depending on your bank. If you find duplicate transactions in your account(s), you can delete these transactions from the account register.

If these steps do not resolve the issue, please contact Quicken Support directly for further assistance.

Thank you!

AZCoder1959 · February 9

I'm having this problem, too. I commented on the long-running Venmo FD-102 issue about it, as well, since the FD-106 error came up after only 2 days of it working again, at least for me.

I'm not going to go through the above steps until I learn more. This is Venmo we're talking about. No bank is involved, so unless Venmo has a brand new entry in the FI selections list, there shouldn't be any changes users should have to make. I hope that a simple internal query inside Quicken support should confirm that.

Quicken Alyssa · February 18

Hello @AZCoder1959,

Thank you for following up.

As of today, it looks like you have been able to successfully update your Venmo accounts. Is that correct?

Let us know if you still need help!

AZCoder1959 · February 18

https://community.quicken.com/discussion/comment/20538590#Comment_20538590

Correct. Problem-free for several days. Thanks.

Quicken Alyssa · February 18

@AZCoder1959,

Thank you for letting us know.

If you need more help, don't hesitate to reach back out!

Thanks again!

Is anyone still having a problem connecting to Venmo?

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