Invalid Vault Password

Jim Bacher
Jim Bacher Quicken Windows Subscription Member ✭✭
edited 8:44AM in Errors and Troubleshooting (Windows)

In the recent past old backups and current files were giving me a Invalid password and I would have to reset all passwords on the current file. There was no way all files had corrupt info. What I discovered was OneDrive had started backing up my Quicken document folder. Once a file was backed up on OneDrive the error occurs. I have turned off OneDrive and the issue has gone away. In the process of resetting I needed to log out of Quicken and logged back in.

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  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @Jim Bacher,

    Thank you for sharing the details of what you’re seeing and the steps you’ve already taken to troubleshoot the issue.

    We don’t recommend saving your Quicken file to a cloud service, as this can cause file corruption. If you prefer not to disable OneDrive, you can move your Quicken file out of the OneDrive folder so it won’t be affected.

    The default and recommended location is: C:\Users\username\Documents\Quicken

    Here’s how to move your file:

    1. Close Quicken if it is open.
    2. Open File Explorer and locate your current Quicken data file (.QDF).
    3. Right-click the file and select Copy (or Cut, if you prefer to move it).
    4. Navigate to C:\Users\username\Documents\Quicken.
    5. Right-click inside the folder and select Paste.
    6. Once copied, double-click the file from this new location to open it in Quicken.

    This will ensure your file is safe from potential issues caused by syncing with OneDrive.

    If you have more questions, please let me know!

    Quicken Laura

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