Etrade doesn't prompt for security code when doing One Step Update
I have two-factor authorization set up on several Etrade accounts. When doing a One Step Update, I'll occasionally get a prompt to enter the code on one account, but most of the time I don't get the prompt and can't download that way. Is there a way to set up the password vault to always prompt for a security code when doing a One Step Update?
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Answers
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Hello @ck36,
Thank you for sharing your experience!
MFA prompts come directly from the financial institution. You may be able to change the frequency of these from the financial institution's website.
Unfortunately, no, there is no way to set up the password vault to change the frequency of these prompts. If you can't find the settings on the bank's website, try giving them a call to see if they can help.
Hope this helps!
Quicken Alyssa
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Just checking in, we haven't heard back from you in a while.
Do you still need assistance?
Thank you.
Quicken Alyssa
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Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.
Thank you!
Quicken Alyssa
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Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
Quicken Alyssa
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