When is Quicken going to fix the Bank of America problem?

Bill Swerski
Bill Swerski Quicken Mac Subscription Member ✭✭
in Download, Add/Update Accounts (Mac)

Ticket 12260875

"User not eligible" is the error code (Quicken Mac) when attempting to download transactions from Bank of America. Don't bother with support, it gives a completely wrong answer, and when you contact support they blame Bank of America. No one at Quicken seems interested in getting it fixed. Nearly a week now and still not working.

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Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 4

    Why do you believe that Quicken CAN fix this … when it's a BofA problem and BofA needs to fix it???

    See this: https://community.quicken.com/discussion/7971544/new-2-26-26-user-not-eligible-bank-of-america#latest

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Bill Swerski
    Bill Swerski Quicken Mac Subscription Member ✭✭
    edited March 13

    [Removed - Rant/Speculation]

  • DPTrainor
    DPTrainor Quicken Mac Subscription Member ✭✭
    edited March 13

    [Removed - Speculation]

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