Schwab trouble with expired options and short stock sales.

DRHayes
DRHayes Quicken Windows Subscription Member ✭✭✭
edited 2:15PM in Download, Add/Update Accounts (Windows)

For some reason, options that expire are not showing up in Quicken, and I have to manually enter those transactions. Quicken says that its holdings match the brokerage, but that is not true. A separate issue is that short stock sales are not registered as stock transactions, but are showing up as deposits. These must be manually edited to reflect and match reality. Does anyone else have this issue or know of a fix?

[Edited - Readability]

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  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @DRHayes,

    Thank you for sharing what you’re experiencing.

    I have a few questions that may help us better understand what might be causing the issue:

    • Has Quicken ever downloaded the expiration transactions correctly, or has this behavior always occurred?
    • Is this affecting only one Schwab account or multiple accounts?
    • Do you see any placeholders in the affected account(s)?
    • When you compare the account in Quicken with the holdings shown on the Schwab website, do the option positions appear closed on the Schwab website but still remain open in Quicken?

    Once we have a bit more information, we’ll be in a better position to determine what may be happening.

    I look forward to your response.

    Quicken Laura

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