My Discover Card Downloads stopped this year. I also have Capital One Card which works find

MrZipp
MrZipp Member ✭✭✭
edited 5:59AM in Download, Add/Update Accounts (Windows)

But I can't get the Discover to re activate. I don't understand what to do. The info is confusing to me. I don't understand the Migration discussion part. Can anyone simplify what I am supposed to do so I can continue dl's from both cards

Tagged:

Comments

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @MrZipp,

    Thank you for reaching out. I’d be happy to help troubleshoot this issue.

    To better understand the situation, could you please confirm whether you access your Discover account through the Discover website or through the Capital One website? If possible, please share the URL you use to view the account online.

    If the account is now accessed through Capital One, you will likely need to deactivate the current connection in Quicken and then reconnect the account using the updated financial institution connection. Once we confirm the correct URL, I can guide you through the steps to disconnect and reconnect the account.

    Looking forward to your reply!

    Quicken Laura

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories