Reauthorization with Discover failing with bad URL after login

Mendicant
Mendicant Quicken Canada Subscription Member

I've tried to reauthorized my Discover card to get downloads to work again; however, after Quicken launched a browser and logged into discover it took me to a bad URL: https://card.discover.com/apply/acquisitions/tech_diff.html

With message:

We're Sorry

The page you are looking for is not available right now. We apologize for the inconvenience.

We want to help, so please contact us at 1-866-240-7926. We're always here ready to assist you 24 hours a day, 7 days a week.

You must be at least 21 to apply over the phone.

Anyone running into this?

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Mendicant,

    Thank you for reporting the errors you are seeing when trying to connect these accounts.

    This is a Known Issue, and our teams are investigating. Please open the linked alert and follow the suggested troubleshooting steps. If the steps do not resolve the issue, the alert asks that you contact Quicken Support directly for assistance.

    Hope this helps!

    Quicken Alyssa

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  • Ozprincess
    Ozprincess Quicken Windows Subscription Member ✭✭

    Any update on this? It's been months since this issue began?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Ozprincess,

    Thank you for adding to this discussion.

    The Known Issue is ongoing. The linked alert gives some steps:

    1. Attempt to sign in on the Discover website and update your MFA information, including your phone number.
    2. Stay logged in to the Discover website and attempt the migration in Quicken again.
    3. If this does not work, and you have already contacted Discover technical support and they are unable to help you, please contact Quicken technical support.

    Hope this helps!

    Quicken Alyssa

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