Fidelity HSA - No Downloaded Transactions

System
System Member admin
edited 2:10PM in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Fidelity transactions not downloading, no error messages

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  • Li'l Rico
    Li'l Rico Quicken Windows Subscription Member
    edited 2:09PM

    I'm just getting started with Quicken Classic after a 30-year hiatus. Everything has been going great with making connections to my financial institutions until I started trying to connect my HSA account with Fidelity. The connection gets established, but there are no error messages, no transactions, and no balances. I have deactivated the connection, reactivated it, deleted it, and imported it as an IRA, but still no results. Any ideas here?

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @Li'l Rico,

    Thank you for sharing what you’re experiencing, and I apologize for the delay in responding.

    We have recently seen some connectivity issues related to this connection. There is a Community Alert available that you can bookmark to stay informed about updates.

    That said, some users have reported being able to connect successfully, so it may be worth trying to reconnect your account to see if the issue has been resolved for you.

    Please let me know how it goes!

    Quicken Laura

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