Citibank Credit Card(s) - Missing 'Current Bill' information for connected billers [Edited]

KPaisley
KPaisley Quicken Windows Subscription Member ✭✭
edited 7:09AM in Registers & Transactions (Windows)

Two-part question…

  1. My two Citibank Credit cards (Mastercard and Costco Visa) download transactions properly; however, they both appear on the "Bills & Income" tab with the phrase "Awaiting Next Bill". I've disconnected and reconnected the accounts several times with no success. Quicken used to work, but does not now. Help!
  2. I have to add a manual bill for Citibank right now. How do I change the icon from the generic logo back to the Citibank logo? Yes silly I agree, but I like to be able to visually recognize it quickly.

[Edited Readability]

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Comments

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @KPaisley,

    Thank you for reaching out and for sharing what you are seeing.

    This is a known issue, and we are aware that some users may encounter “Awaiting next bill” appearing in the Current Bill column. Our teams are actively working toward a resolution. At this time, no action is required on your end. We appreciate your patience while we investigate and work on a fix.

    For additional details and updates, please refer to the Community Alert linked below. You may also bookmark the alert to receive notifications as new information becomes available.

    https://community.quicken.com/discussion/7971905/new-3-9-26-qwin-missing-039-current-bill-039-information-for-connected-billers

    Thank you again for your patience, and please let us know if you have any additional questions.

    Quicken Laura

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