CC-800 Needs Your Attention

bc258
bc258 Quicken Windows Subscription Member ✭✭
edited 8:48AM in Errors and Troubleshooting (Windows)

Each time I update my 2 accounts at the same bank, I get CC800 “Need Your Attention.”

I tried multiple times to fix this, with Deactivating and Reactivating, but nothing changed. It still downloads my two accounts' transactions with no problem, so it’s not having a problem with that. It’s like it's giving a false error.

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  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @bc258,

    Thank you for reaching out and for sharing the details of what you are experiencing.

    After reviewing the accounts on our end, it appears that most of your accounts are syncing properly. However, the Genisys Credit Union account seems to be connected incorrectly.

    Could you please confirm whether you are receiving any error messages when attempting to update or connect with Genisys Credit Union? If so, please share the exact error code or message you see, as that will help us better understand what may be causing the issue.

    I look forward to your response. Thank you!

    Quicken Laura

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