Golden 1 Credit Union Error FDP-163
Comments
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I do not have any idea why it would take that long to fix it.
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Hello All,
Thank you for updating this discussion with your findings.
The Alert for this issue remains open. Please bookmark it to be notified of updates/changes as they occur.
Thanks again!
Quicken Alyssa
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[Removed-Rant]
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It seems that you might think it is a "rant" on my part of expressing "your customers" frustration with events that seem to occur every time a financial instituion changes their secure connection, but given how many long time customers (I have been using Quicken for over 20 plus years) depend on the Quicken for their daily transactions, it would make sense for Quicken to respond to its customer base with some type of license extension given that your customers have to pay for a yearly license just to have the inability to use the software for so long. I do not believe it is an unreasonable request. If you feel that this is a "rant," then I apologize for being honest with my opinion as loyal long time customer and you can truly remove this "rant" comment.
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Thank you for sharing your comments and concerns.
Subscription extensions are handled on a case-by-case basis. We do not handle these requests from the Community.
For anything subscription-related, please contact Quicken Support directly for assistance.
Hope this helps!
Quicken Alyssa
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Reaching out to Quicken Support per Alyssa's suggestion for subscription extension credit. Thanks, Alyssa!
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Thank you for chiming in.
I cannot say whether or not extensions will be given. But I can say, we do not handle any of that from the Community, and you would need to reach out to support to ask about it.
Happy to help!
Quicken Alyssa
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