UPDATE 4/1/26 American Express - FDP-101/CC-601

Quicken Carlos
Quicken Carlos Quicken Mac Subscription Moderator mod
edited April 1 in Alerts, Online Banking & Known Product Issues

We are currently seeing an issue with American Express returning a CC-601 error in Windows or an FDP-101 error on Mac.

This is a known issue, and we are actively working to resolve it as quickly as possible. At this time, we do not have an ETA for a fix, but we will share updates as soon as they become available.

If you’re experiencing this error in Quicken Classic, we recommend trying again later.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

(Ticket #11617102)

Quicken Carlos

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  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod
    edited April 1

    UPDATE 4/1/26

    We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.
    We apologize for the inconvenience and appreciate your patience.

    Thank you!

    Quicken Laura

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