Quicken Business & Personal for Windows will not update checking, savings or credit card accounts

LesleyC
LesleyC Quicken Windows Subscription Member
edited April 1 in Download, Add/Update Accounts (Windows)

After an update

As of two weeks ago, after a Quicken update, I can no longer use sync for all my accounts. I have deactivated and reactivated as well as reset all of the accounts to no avail. I have used Quicken for years, and this happens sporadically, but given the annual fee, I feel there should be some support, other than "just re-enter your transactions" or just do it manually. Seriously, I am two weeks behind on entries and have run out of options.

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    More info needed to help you.

    When you do TOOLS, Account List … what shows in the "Transaction Download", "Last Download" & "Financial Institution" columns adjacent to these accounts?

    Since you're apparently talking about numerous accounts, it might just be easiest of you take a screen shot of that Account List (excluding the amount column) and post that as a JPG or GIF.

    And, I'm not having any such problems with the 14 accounts that I download, from 6 banks/cards/etc … so it's not apparent that the problem is with Q itself.

    What was the error that initially caused you to deactivate your accounts? Because that's usually a desperation-driven, final effort and not regularly recommended as it can cause other issues.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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