Reauthorize Discover during the One Step Update
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I typically log on weekly and download transactions from multiple sites. For the past two months, I have had to reauthorize Discover Card and Discover Bank EVERY TIME I run the one-step update. Discover shows that Quicken/Intuit is an authorized third party with whom they can share data. Quicken states that Discover requires reauthorization.
Thankfully, I don't have any issues manually reconnecting - just a complete waste of time. I have deleted the authorization on the Discover site multiple times and reauthorized.
When will this be corrected?
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Hi @jrorgan1,
Thank you for taking the time to reach out to the Quicken Community!We are aware of some connectivity issues with Discover Card. To help us understand what might be causing this, I have a few questions:
- Are the accounts you are trying to update joint accounts? If so, were they authorized only once using the main set of credentials?
- Where is your Quicken data file located? To check, please open Quicken, go to File, and look at the file path shown at the bottom of the menu (above the exit button). The file with the check mark next to it is the one currently open. Please share the full file path.
- Is your file being backed up or synced by any third-party services, such as Carbonite, OneDrive, or Backblaze?
- Are you using a VPN, firewall, or antivirus software? If so, please let me know which one(s).
I look forward to your reply!
Quicken Carlos
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Hi @jrorgan1,
I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.
Quicken Carlos
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