Ipad app not populating budgets with transactions
Hello, recently, in March sometime, when I view my quicken classic version on my iPad, the transactions are not posting on the budget. In April, it has completely stopped. I've done the account sync process a few times with no help. It looks like it's working on my iMac. What do I do to fix this?
Best Answers
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Hello @MCMAHST,
Thank you for letting us know you're encountering this issue. To troubleshoot, I recommend resetting the cloud. To do that, please backup your Quicken file, then navigate to Quicken>Settings>Connected Services. Then, click the Reset button.
It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.
I look forward to your reply!
Quicken Kristina
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That did it, thanks.
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Answers
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Hello @MCMAHST,
Thank you for letting us know you're encountering this issue. To troubleshoot, I recommend resetting the cloud. To do that, please backup your Quicken file, then navigate to Quicken>Settings>Connected Services. Then, click the Reset button.
It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.
I look forward to your reply!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
1 -
That did it, thanks.
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Thank you for the follow-up,
I'm glad to hear that the issue is resolved!
If you need further assistance, please feel free to reach out!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
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