Discover keeps asking to reauthorize
This discussion was created from comments split from:
Why do I have to verify the Cash Balance? [Edited]
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Comments
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I've given up on trying to fix this and will live with it.
I currently have two connections to Schwab, one for the Rollover account and another account,
and another connection with the remaining accounts.
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Meanwhile here's my new problem.Discover keeps asking for reauthorize. I update on Mondays, and this has gone on for at least four weeks.
This is pretty annoying.0 -
Hello @fanfare,
Thank you for your response. Since you're asking for help with a different issue, I split this off into a new discussion.
Since this issue has been persisting for at least 4 weeks, per our article on CC-901 errors, please backup your Quicken file and follow these steps to troubleshoot:
Deactivate all accounts with Discover
1. Select the Tools menu and select Account List....
2. In the Account List, select the account you want to deactivate, and then click Edit.
3. In the Account Details window, click the Online Services tab.
4. Click Deactivate next to the service you want to disable.
5. Click Yes to the confirmation message.
Important: If you are deactivating/reactivating an account to fix an issue, you'll need to deactivate all the accounts with the affected financial institution that you have activated in Quicken (including hidden ones). Once they're all deactivated, then you can follow the steps to reactivate.
To Reactivate Account(s)
- Go to Tools > Add Account.
- Select the bank for the deactivated account(s). If prompted, select the connection method.
- Enter your credentials and click Connect.
- When the list of located accounts appears, choose LINK next to each account you want to reactivate.
- Click Next then Done on the last prompt.
Please let me know how it goes!
Quicken Kristina
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