Synchrony/PayPal MasterCard (again)

erwiest
erwiest Member ✭✭✭
edited 11:37AM in Download, Add/Update Accounts (Windows)

I am getting an accurate downloaded balance with OSU for my PayPal Mastercard (administered by Synchrony Bank)—but no transactions download. This seems to happen every few months, especially between my payment due date and my statement close date (7 business day gap per Synchrony). Can anyone explain what's going on between Quicken, Synchrony, PayPal and the intermediaries involved?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @erwiest,

    Thanks for reaching out!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

    We appreciate your patiece in the meantime! Thank you.

    -Quicken Anja
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