Not sure who from Quicken was the lead on this topic so copying all 3 of you.

I am still experiencing this issue. Been experiencing it since (I think October 2025). Seems all the posts regarding this issue have been closed yet the problem for me continues. I even had a 1 on 1 call with Quicken escalation tech support (Ticket ID:12157155) back in late January 2026. They confirmed the issue and were going to follow up with me on a resolution but I never heard back from them again. From my point of view it appears this issues is being ignored by Quicken.

Can someone from Quicken please update me and let me know if I will ever see a resolution. And if tech support can't help who can? I think it has been long enough.

I reported this to Quicken support months ago and again the other day. It was supposed to have been resolved in one of the releases but it's still happening.

I'm currently on version R65.29 of Quicken Classic on a Thinkpad laptop running Windows 10.

How to I delete all of the transactions prior to April 1st?

[Edited-Readability]

I thought perhaps that this would (finally, after years of waiting) treat Schwab Government Money Fund (SWGXX) as cash and make reconciliation seamless. How naive.

1. I went to Account Details in one of the Schwab brokerage accounts' Account Details. It said "Treat this Money Market as cash: SWVXX".

2. I did Reset Account and restarted Quicken.

3. I observed the account's holdings included SWGXX.

4. In Account Details, I clicked Set/Edit, then Customize, then Reset To Standard Behavior.

5. It said "Default Behavior: you can choose on your next download", and listed SWGXX as one of the funds proposed to be treated as cash:

6. I I restarted Quicken.

7. I selected the brokerage account and did Update Transactions. I wasn't asked to specify money market treatment, and Account Details still shows "Treat this Money Market as cash: None":

Speaking for a lot of your users with Sallie Mae accounts, this has become more than ridiculous. And no, this is not a rant, simply an appropriate expression of disappointment and frustration for Quicken and this problem.

Thank you.

Dunno if it is related to this but when I checked the version of quicken I'm using it says "subscription expired on May 02, 2026. I don't think I got a poke/reminder about that nor any way to extend the subscription

When I load a backup, it does so just fine, but now when I perform a routine update, it goes absolutely wild with dozens of new transactions across several accounts.

I want to be totally clear: This is not just the simple quicken quirk we deal with every few weeks where an account balance is off a few bucks and you have to find the culprit and matching transaction. One Step update is creating upwards of 4 duplicates PER TRANSACTION in an account.

To give an ideal of the magnitude, I went from having $2,000 in a checking account to now $120K+; not from a single lump sum but DOZENS new transactions.

This is absolutely inexcusable and feel that after a 10+ year quicken supporter that my time is likely coming to an end unless this can be resolved efficiently.

Custom Comparison Report does not save the 'Compare To' date correctly. The From and To dates always reverts back to an incorrect date. This happens even when i bring up reports that have been saved many years ago.

The OnePay issue was recently escalated, and our provider is looking into it. Unfortunately, we do not have an ETA as to when it will be resolved. We apologize for the inconvenience.

Is there any way for affected users to follow or track progress on this issue?

I appreciate that it has been escalated, but as a retired software engineer with over 40 years of experience, I also know that escalated issues can still sit unresolved for quite some time without visible status updates. It would be helpful to know whether there is an incident number, status page, pinned community thread, or other place where users can monitor progress rather than periodically asking for updates.

I have just suffered a desktop PC failure and have had to reinstall Windows 11 and all my application software again. I had a working version of Quicken 2016 with no issues running it on Windows 11 before this. Now I am faced with having to reinstall my Quicken 2016 software again.

I apologize that I may be going over well-trodden ground again with this issue, but I have not found the specific answer on all the posts I have seen so far.

I have the original Quicken 2016 disk and running the install has been no issue. But I have fallen foul of the requirement for an Intuit ID much like many other people. I have seen messages that suggest I need to run a Mondo patch to get past this but the link for it (http://quicknperlwiz.com/quickenpatches.html) take me to page which says 404 Error - Page Not Found.

I don't remember what my Quicken ID was when it was originally installed and I never used the online capabilities of the software. If the ID was in the form of an email address then it will probably be an old email address which I no longer have access to.

Can anyone please confirm where I will find the patch(s) that I need to run are.

Thank you so much in advance.

Has anyone figured out a work around versus manually downloading transactions?

Is anyone at Quicken listening?

Multi-currency is enabled. I have checked the currency list, and all the currencies that I have are listed. USD is the home currency.

When I run a report, the report is by default set to USD. However, when I change the currency using the customize toggle and select CAD, the report does not update to CAD. I have tried all reports and all currencies that I have, but it defaults to USD.

Please Help.

Thanks

[Edited - Readability]

Also, when I do a One Step Update, the online balance for the checking account doesn't update. If I do the One Step Update a 2nd time, the online balance updates but nothing comes over or clears.

The credit card account in Quicken Accounts for my B&H Payboo credit card which is run by Comenity Bank is set up wrong. The Account Details says there is no number available for the account number. This is wrong. There is an account number.

The online bill for the current statement shows the correct minimum amount due but a zero current balance. This is wrong and impossible. It also shows the due date to be July 12, 2026. The statement shows the due date to be July 13, 2026. Probably as a result of these errors, there is no bill listed in the Bills & Income tab.

UPDATE: I'm now seeing a bill listed in the Bills & Income tab but only the minimum amount due is listed. There is no option to show total amount due as there is for some other online billers.