In trying to print a report, I get "Quicken is unable to verify the active printer on your network...you may reset your Quicken printer settings and try again." Then, "do you want to reset the printer settings?" I press "yes", nothing happens and the problem remains. If I press "Help", I get this:
* Make sure you've selected the correct printer in Quicken. (From within Quicken, choose File menu > Printer Setup, select the item you want to print, and check the Printer field. For example, if you're printing a report, choose File menu > Printer Setup > For Reports/Graphs.)
When I do this exactly as stated, I get the same "...unable to verify...". However, if I select to print the "Help" message, it lets me see my printers, select the one I want, and it prints the help (as you see, the instruction above).
I am stuck. I have rebooted my PC and restarted Quicken to no avail. HELP, please.
