FAQ: Why did I receive an email that my online services are being discontinued?

Quicken Kathryn
Quicken Kathryn Administrator admin
edited February 2019 in FAQ'S (Windows)
Why did I receive an email that my online services are being discontinued?
Quicken Kathryn
Community Administrator

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  • Quicken Kathryn
    Quicken Kathryn Administrator admin
    edited March 2021

    Maintaining server access for multiple products and versions is very costly for financial institutions, service providers, and data centers. Online services are routinely discontinued after 3+ years of product life to keep the costs to everyone more reasonable. We are in the process of discontinuing online services for Quicken Windows 2012 and Quicken Essentials for Mac.


    Only the online services for Quicken are discontinued. You can continue to use your product, without downloading data from your banks. Reports, Planners, Budgets, manual transactions, etc. will still function.


    If you have already updated to the latest version of Quicken, you can disregard this message; your online services will not change.



    You can read more about the Quicken discontinuation policy here.

    [Updated]
    Quicken Kathryn
    Community Administrator
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