Are you talking about investing.quicken.com and updating your portfolios?If so, more details, please. What kind of error messages do you get?
What is the exactrelease number for your version of Quicken?If clicking on Help / About Quicken does not show one of the following you aremissing required software updates:Quicken US version:-"2014 ... Release R10", https://www.quicken.com/support/quicken-2014-windows-release-notes-updates-and-mondo-patch- "2015 ... Release R12", https://www.quicken.com/support/quicken-2015-windows-release-notes-updates-and-mondo-patch- "2016 ... Release R11", https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch- "2017 ... Release R4(or higher)", https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
Quicken Canadaversion:-2014 ... Release R4- 2015 ... Release R4- 2016 ... Release R3- 2017 ... not yet available
No error message. Yes on updating to Quicken.com
Has that ever worked for you?
Have you checked your One Step Update Settings to see that the function to update investing.quicken.com is activated and that at least 1 investment account is selected?
There should be messages in the One Step Update Summary with more information.