Quicken.com will not update investment info from Desktop Quicken 2015

Unknown
Unknown Member
edited September 2018 in Investing (Windows)
Quicken 2015 Windows will not update info on Quicken.com

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018

    Are you talking about investing.quicken.com and updating your portfolios?
    If so, more details, please. What kind of error messages do you get?

    What is the exact
    release number for your version of Quicken?

    If clicking on Help / About Quicken does not show one of the following you are
    missing required software updates:

    Quicken US version:
    -
    "2014 ... Release R10",  https://www.quicken.com/support/quicken-2014-windows-release-notes-updates-and-mondo-patch

    - "2015 ... Release R12",  https://www.quicken.com/support/quicken-2015-windows-release-notes-updates-and-mondo-patch

    - "2016 ... Release R11", https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch

    - "2017 ... Release R4(or higher)", https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch

    Quicken Canada
    version:
    -
    2014 ... Release R4

    - 2015 ... Release R4

    - 2016 ... Release R3

    - 2017 ... not yet available

     



  • Unknown
    Unknown Member
    edited March 2017
    R-12 is installed I am using Windows 7
  • Unknown
    Unknown Member
    edited September 2018
    No error message. Yes on updating to Quicken.com
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2017
    jbarden588 said:

    No error message. Yes on updating to Quicken.com

    Has that ever worked for you?

    Have you checked your One Step Update Settings to see that the function to update investing.quicken.com is activated and that at least 1 investment account is selected?

    There should be messages in the One Step Update Summary with more information.

  • Unknown
    Unknown Member
    edited March 2017
    jbarden588 said:

    No error message. Yes on updating to Quicken.com

    Yes It says Updated but doesn't update.Maybe a server problem?
  • Unknown
    Unknown Member
    edited March 2017
    jbarden588 said:

    No error message. Yes on updating to Quicken.com

    Yes it used to work. I just changed my password-any effect?
  • Unknown
    Unknown Member
    edited June 2017
    jbarden588 said:

    No error message. Yes on updating to Quicken.com

    I've been having the same problem. Everything appears fine in Quicken when I update but I have duplicate accounts showing up and some not updating on investing.quicken.com. I'm using Quicken for Windows 2015.
  • Angelo Bione
    Angelo Bione Member ✭✭
    edited August 2017
    jbarden588 said:

    No error message. Yes on updating to Quicken.com

    I have accounts that were deleted in Quicken still appearing online. It is not updating with Q2017
  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    edited August 2017
    From C. D. Bales:



    "I have accounts that were deleted in Quicken still appearing online. It is not updating with Q2017".



    Logon to your quicken.com account. Go to "Manage Web Portfolios & Watchlists"


    Click the gray button with the "X" in the middle just to the left of each account you want to delete.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

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