Windows Quicken Premier 2017 R(10): At times, the calculated value of the
Day Gain/Loss field is incorrect. I have about 20 securities consisting of stocks and funds. Very frequently, the Day Gain/Loss display for
two or more of them are incorrect.
For simplification I selected a single security; AEP. The screen shots reflect closing prices for Aug 30 and Aug 31.
For AEP on 8/30 and 8/31 the shares remain the same. If I calculate the Day Gain/Loss by taking the difference between the Market Value of these days, ($22,054.08 - $22,018.20) I get a loss of $35.88. The second image indicates a loss of $9.48.
Alternately, I can calculate the Day Gain/Loss by multiplying the price change by the number of shares (-$0.12 * 299.038435) = -$35.88
1) I do not have any future prices/quotes for this security.
2) I have run super validate and there are no errors reported on AEP.
3) For reports I have set 6 decimal places.
I don't think any of those things should matter as this is a straight forward calculation based on the difference between
today's market value and
yesterday's market value. It has nothing to do with going ex-dividend, etc... It is entirely based on the number of shares and the closing price.
Perhaps I am wrong. And if so can someone explain what this column represents.
I have about 20 securities. Most of the time
two or more of them are reported incorrectly. But because of this uncertainty, I can no longer trust the Day Gain/Loss reported on the Totals line and the security detail line(s). Isn't this the first thing you want to know about your portfolio?
How do I get Quicken to address this? I have chatted with them online numerous times but I have never gotten a satisfactory answer.
Thank you
