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Can't add TIAA retirement accounts to Quicken 2017 Premier

Unknown
Unknown Member
edited October 2018 in Investing (Windows)
I recently opened 403b accounts at TIAA through a new employer. I would like to track them in Quicken as I have my old retirement accounts with Fidelity. I click "Add Account," and then click "401k or 403b," type "TIAA," and then enter my account ID and password. When I click "Connect" the window changes briefly and says that it's looking for my accounts, but then disappears without adding anything.

How can I add these accounts with Direct Connect?

Thanks!

Comments

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    edited October 2018
    Do a search, within TIAA, for the word Quicken.

    But note, that not all account types can be downloaded into Q.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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