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What is going on with Valic. It used to work fine but haven't been able to download since August
Kel Feind
Member ✭
Now Valic says they no longer will support Quicken. Maybe because of the Exquifax data breach
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Comments
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If you talked to VALIC and they say they are no longer supporting Quicken, then there's not much your fellow Quicken users can add here. You might want to find a financial forum on which to ask that question.Quicken Mac Subscription; Quicken Mac user since the early 90s0
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The current QM2017 fidir.txt file has this entry for Valic:
09880 09880 09880 VALIC http://www.valic.com 1-800-448-2542
Which shows Valic supporting the Direct Connect download method.
http://www.valic.com ACTIVE
ACCOUNTINFO,INVESTMENT,401K&DIRECT
NOT_QBP NA
Now, the question is, which information is correct? I'd check with Valic again to see if you get the same response from a different support person.-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
@Kel, are you using direct connect?0
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Yes, using Direct Connect with my account # and internet passwordConcordman said:@Kel, are you using direct connect?
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How do I find this valid text file? (their web site is very limited....)splasher said:The current QM2017 fidir.txt file has this entry for Valic:
09880 09880 09880 VALIC http://www.valic.com 1-800-448-2542
Which shows Valic supporting the Direct Connect download method.
http://www.valic.com ACTIVE
ACCOUNTINFO,INVESTMENT,401K&DIRECT
NOT_QBP NA
Now, the question is, which information is correct? I'd check with Valic again to see if you get the same response from a different support person.0 -
It is on your local harddrive and is very probably hidden, so you have to tell your OS to show hidden files.splasher said:The current QM2017 fidir.txt file has this entry for Valic:
09880 09880 09880 VALIC http://www.valic.com 1-800-448-2542
Which shows Valic supporting the Direct Connect download method.
http://www.valic.com ACTIVE
ACCOUNTINFO,INVESTMENT,401K&DIRECT
NOT_QBP NA
Now, the question is, which information is correct? I'd check with Valic again to see if you get the same response from a different support person.-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
It just means that Quicken thinks that VALIC supports Direct Connect and is active. You can tell the same thing by attempting to set up a new account and see what connection options are not grayed out. If VALIC has turned it off on their end, it might take Quicken a while to catch up with the fact that they've stopped supporting.splasher said:The current QM2017 fidir.txt file has this entry for Valic:
09880 09880 09880 VALIC http://www.valic.com 1-800-448-2542
Which shows Valic supporting the Direct Connect download method.
http://www.valic.com ACTIVE
ACCOUNTINFO,INVESTMENT,401K&DIRECT
NOT_QBP NA
Now, the question is, which information is correct? I'd check with Valic again to see if you get the same response from a different support person.
I agree with splasher... call them again and see if you get the same answer. Maybe ask to talk to a supervisor.Quicken Mac Subscription; Quicken Mac user since the early 90s0 -
After over a month, it's finally working for me! Used all caps for my login, but not sure if that made any difference.0
