Using Quicken with MacBook and iPhone.

I am using quicken 2017 on my MacBook. I am using the latest Quicken App on my iPhone. When I enter items in my iPhone on Quicken - they do not update back to my Quicken account on the Macbook. It was doing it fine for the last year - now it will not do it. My wife and I both enter our purchases on our iPhones - and they have always updated to my main account on my laptop. Can you please help it work again?

Comments

  • Unknown
    Unknown Member
    edited December 2017
    I have never gotten the iPhone app to work for me on a consistent basis.

    I've always had errors downloading on the phone app, sync errors going back and forth...and worse, data corruption of my main data file (thank goodness for backups).

    I gave up on even using the app some time ago.  Many other users have the same problems.
  • Unknown
    Unknown Member
    edited December 2017
    The quicken iPhone app worked flawlessly for me for about 8 months. Then all of a sudden - the data form the two iPhones - was not getting back to the main account on my MacBook. It worked so well before - I do not want to give up on it. MacBook and iPhone 7. 
  • Unknown
    Unknown Member
    edited December 2017

    The quicken iPhone app worked flawlessly for me for about 8 months. Then all of a sudden - the data form the two iPhones - was not getting back to the main account on my MacBook. It worked so well before - I do not want to give up on it. MacBook and iPhone 7. 

    And as I mentioned...I had the same issue.  It works for a while, sometimes months, and then has issues.

    I gave up.  After the third time it corrupted my Quicken data file on my desktop, I abandoned the mobile app and decided never to return to it.  
  • Concordman
    Concordman Quicken Mac Subscription Mac Beta Beta
    edited December 2017

    The quicken iPhone app worked flawlessly for me for about 8 months. Then all of a sudden - the data form the two iPhones - was not getting back to the main account on my MacBook. It worked so well before - I do not want to give up on it. MacBook and iPhone 7. 

    Sometimes resetting the cloud services can solve these issues, are you familiar with how to do this’?
  • Unknown
    Unknown Member
    edited September 2018
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