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Quicken Premier 2017 not updating mutual fund pricing

unknown

Starting yesterday Quicken Premier 2017 lost all the historical prices for my mutual funds in two separate investing accounts. The prices are not being updated when I select update prices. The stock prices are being updated.

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Comments

Quicken_Tyka

Hey V.M. demola,

Sorry you're experiencing this difficulty.

I would review this FAQ https://www.quicken.com/support/how-update-security-prices see if any of this methods update the price history.

Let me know how it goes.

unknown

I did that. And downloading the prices manually is not an option. It was working fine until yesterday. The stock market is going crazy and I can't value my portfolios. The problem is on Quicken's end.
A week doesn't go by that there isn't one problem or another with your software.

Quicken_Tyka

I would recommend contacting support directly at https://www.quicken.com/support#windows. They have the tools to look into this issue further and get this resolved.

-Thanks!

q_lurker

I have not noted any missing or errant mutual fund prices the last two days -- FWIW.

unknown

My file must have gotten corrupted. Restored from backup and everything is working.