Major Errors in Account Balances

LarCrow@

I upgraded to Quicken Deluxe 2018 from Q2016 a couple of months ago and
have kept it up to date with the latest updates.   As I do frequently throughout the month I reconcile
my accounts to insure all transactions match what my online BofA account
indicate and particularly the balance in each account.    This month I see a major discrepancy in the
balance of my primary Q checking account relative to what the bank shows.   All of the transactions match exactly but
the balance shown is wrong.   In
reviewing the last 6 months I see that the balance is off by the same amount even
though it was correct in previous months at the time I went thru the reconcile process.    I
then went back to my earliest available online BofA data (12/7/2016 ) and the
same major error is now showing up in the balance column of my Q data.

I cannot say this is definitely a Q2018  problem but it is by far the largest balance
correction I have ever had to make and the only one that affected previously
Reconciled periods.  Since 2009 I have
had to adjust the balance 8 other times for amounts typically less than $50
that I finally gave up chasing and where the running balances were correct as
of the last Reconcile action.

What could be causing this to happen?   

 

 

chasfm11 .

I'm not on Quicken 2018 but have had the same problem in previous releases.  I carefully balance the accounts every statement period and suddenly an account is out of balance and the problem goes back more than a year.  I've tried searching the account's history for a transaction with the out of balance amount but that has never worked.  Like you, I end up adding an adjustment transaction back a couple years and simply going on from there.   I guess that I would expect any transaction(s) added to the account to not the the "R" for reconciled,  making them easy to find in the history but that has never worked either.