In case of transaction download errors
Please provide moredetails.
What error codes,error messages, symptoms do you get?What bank(s) are you having issues with?What account types (checking, savings, etc.) are you having issues with?Does this problemoccur when you run One Step Update from your desktop or when you attempt to usethe Quicken Mobile App?What have you tried so far to resolve the issue?What version of Windows or Mac OS are you using?Also need to know what version and release of Quicken you are using. You mustbe on the latest release (patch) level for your supported Quicken version. Ifyou're missing patches, update your software first.Click Help / About Quicken (Mac: Quicken / About Quicken) to determineyear/version and release.
Quicken for Windowsusers: If you feel like beginning to troubleshoot this yourself, please readand follow instructions here:https://getsatisfaction.com/quickencommunity/topics/actions-windows-desktop-users-can-take-to-remedy-connection-errors-and-password-change-issues
Did anyone ever come up with any ideas on this problem? I have had it for sometime now. Its a BOA card account and it shows a good download in he One Step report and the number of transactions downloaded. They just never show up in the register. I'm on 2018 and I had this problem on this account on the last 1 or 2 versions. I'm on Windows 10. I never get any error messages.
Well I finally got the account working correctly by deactivating it and reactivating it as suggested by UKR. I had done this in the past but never on the new version so maybe that had something to do with it. In any case thank you all for the help.