quicken 2018 will not add new security

robert davies
robert davies Member
edited October 2018 in Investing (Windows)
Blank screen when trying to  add a new security

Comments

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    edited August 2018
    QMac or QWin?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • robert davies
    robert davies Member
    edited August 2018
    Qwin
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018
  • robert davies
    robert davies Member
    edited October 2018
  • Bob_L
    Bob_L Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited August 2018
    Be sure the security is not set to type: index.

    Quicken Business & Personal Subscription, Windows 11 Home

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited August 2018

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • robert davies
    robert davies Member
    edited August 2018
  • Ron
    Ron Member ✭✭
    I have followed all the above suggestions, including rebuilding investing lots and validating files, to no avail. Whenever I try adding a new security from whichever place, the screen goes gray and freezes. I have to Esc to turn it back to white.
    This problem only arose within the past week or so, when I received an update to the program. I'm using version 2019 R16.18
    Robert Davies has the exact same problem I have.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Why haven't you updated to version 18.15, which is the current release?  While releases do contain new features, they're predominantly "bug fixes".
    Also, after doing a bit of research, I don't see that R16.18 was ever released to the public.  Can you verify your info by doing HELP, About Quicken?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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