NA appears with no placeholder. Value of Cash only. No value for stocks

Unknown
Unknown Member
edited November 2018 in Investing (Windows)
Using 2018 ver R12.15 Build 27.1.12.15 on Windows7 Pro.   There are suddenly N/A's in the Cash Amt column, but no placeholders. How do I remove the N/A's? Also the account shows only the CASH value, not the value of the stocks. And the CASH value should be zero, but the N/A transactions create a false cash balance.

Comments

  • Unknown
    Unknown Member
    edited October 2018
    Placeholders don't cause the Cash Amt column in the register to go to N/A.  It sounds like that account/data file has gotten corrupted.  I recommend restoring from a backup.
  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited November 2018
    Are you sure the Placeholders are not hidden?

    Go to Edit > Preferences > Investment transactions and make sure Show hidden transactions is checked.
    QWin Premier subscription
  • Unknown
    Unknown Member
    edited October 2018
    Thanks, for the help.  I went to a backup and the main problem was resolved.  I made the placeholders visible, so now I am working to resolve them.
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