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NA appears with no placeholder. Value of Cash only. No value for stocks

unknown

Using 2018 ver R12.15 Build 27.1.12.15 on Windows7 Pro. There are suddenly N/A's in the Cash Amt column, but no placeholders. How do I remove the N/A's? Also the account shows only the CASH value, not the value of the stocks. And the CASH value should be zero, but the N/A transactions create a false cash balance.

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unknown

Placeholders don't cause the Cash Amt column in the register to go to N/A. It sounds like that account/data file has gotten corrupted. I recommend restoring from a backup.

Jim_Harman

Are you sure the Placeholders are not hidden?

Go to Edit > Preferences > Investment transactions and make sure Show hidden transactions is checked.

unknown

Thanks, for the help. I went to a backup and the main problem was resolved. I made the placeholders visible, so now I am working to resolve them.