Online Financial Data Out of Date

About yesterday, I was notified about Quicken's new Quicken On The Web software and tried it.  The software looks as though it might be very nice.  Unfortunately, the data shown for my checking account and credit card are more than a month out of date.  I didn't check other balances for the On The Web software, but I did check my Quicken app on my smartphone, and it also showed old data. I recently had to do something to get the app to provide up-to-date data.  What must I do to get the online software to work properly and stay that way?

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