Open Recent on Mac 2017 does not show recent files
When I scroll File and click Open Recent, it does not show my two files. It shows a grey Clear Menu. I can not see either of the files that I have. It has been showing both files, but no longer is. Can anyone help?? Quicken for the Mac 2017 Version 4.8.2
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If that works, next, hold down the Command key and click on the title bar of your Quicken window, on the little red Quicken icon or the name of your file to the right of that. That causes a menu to drop down which shows the location of this data files, from your Macintosh HD at the bottom up through the folder hierarchy of where your file is living. If you haven't manually moved your Quicken files, you'll see a hierarchy like this:
[your file name]
Documents
Quicken 2017
Applications Support
Library
home [or the name of your home folder]
Users
Macintosh HD [or the name of your hard drive]
If you simply select Documents, it will open Finder Window with any documents you have -- typically your Quicken data file(s). Do you see your other Quicken data file there?
To get here manually in the Finder, the trick is that the macOS hides the User Library folder by default; it's Apple's parental guidance to keep users out of an area they typically don't need to be in. But to set it, in the Finder, hold down the Option key and pull down the Go menu. With the Option key depressed, Library will be in the list. Select it, then open Applications Support, then Quicken 2017, and then Documents.
(This all assumes you didn't move your Quicken file(s) somewhere else. And there's nothing wrong with moving them; you just need to know where you put them. Post again if that's the problem you're having.)
Try this for us:
* Try opening one of your Quicken files
* Go to the File > Open Recent option, does it show this file?
If not, please let us know.
Respectfully,
~ Quicken Harold.
Community Moderator
Check is the System Preferences app > General > Recent Items. Make sure it didn't accidentally get set to "None".
If that doesn't do it, then try these steps:
- Quit all applications
- Move ~/Library/Preferences/com.apple.recentitems.plist to the Desktop
- Restart the computer
- Check the Recent Items setting in System Preferences making sure it's not "None"
~/Library/ indicates your home folder's Library folder. To open that, hold down the Option key and click the Go menu in the Finder.If this works, you can move the Desktop copy of com.apple.recentitems.plist to the trash. If not, you can put it back in Library/Preferences.