Open Recent on Mac 2017 does not show recent files

suecheat

When I scroll File and click Open Recent, it does not show my two files.  It shows a grey Clear Menu.  I can not see either of the files that I have.    It has been showing both files, but no longer is.  Can anyone help??  Quicken for the Mac 2017 Version 4.8.2

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jacobs

suecheat

Finding my files is not my actual problem.  My problem is that when I am in one of my Quicken files, and I want to switch to my other file, I go to File in the menu bar and scroll to Open Recent and there is not a list of my files. There use to be a list of my two files.  Open Recent only shows a grey Clear Menu.  Open Recent use to show the two files that I have and I could switch from one to another via Open Recent.

Quicken Harold

Hello Sue, appreciate your question.

Try this for us:

* Try opening one of your Quicken files
* Go to the File > Open Recent option, does it show this file?

If not, please let us know.

Respectfully,
~ Quicken Harold.

jacobs

Sue, it does sound like a macOS issue more than a Quicken issue. But one easy alternative you could consider as a workaround is to put aliases of your two Quicken files in your Dock (e.g. drag each to the Dock). They'll have the same red Quicken logo, but hovering over each icon will show the name of each one. To switch between your Quicken files, simply click on the one you want to open in the Dock. If you're working in file #1 and you want to go to file #2, there's no need to close file #1 or quite -- just click on file #2 in the Dock, and Quicken will close #1, back it up if you have it set to backup, and open #2 -- all with one click.

suecheat

Thanks for all the input.  I finally restarted my computer, and that solved the problem.

suecheat

RickO said:

If you don't see even the currently open file, try restarting the computer. This will clear some of the recent items caches. If that doesn't work, let us know and we can try more drastic measures.

That fixed it for me.  Thanks.