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Explanation for supporting an older version of Quicken

kajkrafter

Hello, I have been a Quicken user for more than 15. I have tried to keep my version current within 3 years, but this year has proven to be impossible due to my Mac not having the version of Yosemite to support the Quicken 2019 version. I have version 10.10.5 and that is current for my computer. I do not intend to buy a new Mac to use Quicken. Can you understand my frustration and need to keep using Quicken 2016 with updates? Please reconsider this for all versions of Quicken as it still does what I need as I am sure it does for many other users.

Kim Jackson

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Accepted answers

NotACPA

True, Q2016 will no longer be able to download from ANY bank/broker/card/etc ... but it will continue to otherwise work in the same manner. I.E., you'll need to manually key in all of the transactions. Likewise, access to Q Support, but not this forum, will also end.

Q won't continue to support 2016 because they're moving towards a one-product/platform/country model. It's VERY expensive to continue to support 4 Win product years for the US, 4 Win product years for Canada and 4 Mac product years. So they've decided to not support them.

Your request has been made MANY times before ... but it's never gone anywhere.

I don't expect a different outcome this time.

All comments

NotACPA

I'm sorry, but I don't understand your frustration. EXACTLY, what are you asking for?

kajkrafter

I have been told that the Quicken 2016 will not be supported as of the end of April 2019. I am required to upgrade Quicken to a newer version and the Quicken 2019 is not supported by my computer. Do you see my frustration? I do want to stay current with the versions of Quicken, but cannot due to my computers limitations on having the version of Yosemite that supports Quicken 2019. So why cant Quicken keep supporting the 2016 version?

NotACPA

Your request has been made MANY times before ... but it's never gone anywhere.

I don't expect a different outcome this time.