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Unable to create old reconciliation report in Quicken Deluxe 2019 R18.15

When I try to create an old Reconciliation report, no matter what date I input and I select "all Transactions" it will only go back to 12/31/2018 for cleared transactions.  I am out of balance and attempting to go back and find the last correct reconciliation report. 

I have run Validate and Repair - I get no errors and all internal consistency checks passed.  There are three old transactions back in 2017 that it reports appear to be damaged and it says I should delete them and recreate as appropriate.  I haven't done that yet but don't see how these would relate to this issue. 

I have also opened a different quicken file that is for my dad, same problem.  I have uninstalled and reinstalled on a different computer and the same problem.  

so either a problem with my file or quicken.

Any help or suggestions?

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