Unable to create old reconciliation report in Quicken Deluxe 2019 R18.15

ehauss

When I try to create an old Reconciliation report, no matter what date I input and I select "all Transactions" it will only go back to 12/31/2018 for cleared transactions.  I am out of balance and attempting to go back and find the last correct reconciliation report. 

I have run Validate and Repair - I get no errors and all internal consistency checks passed.  There are three old transactions back in 2017 that it reports appear to be damaged and it says I should delete them and recreate as appropriate.  I haven't done that yet but don't see how these would relate to this issue. 

I have also opened a different quicken file that is for my dad, same problem.  I have uninstalled and reinstalled on a different computer and the same problem.  

so either a problem with my file or quicken.

Any help or suggestions?

Sherlock

We can not create an old Reconciliation report.

The beginning balance of a reconcile is the total of the transactions marked as Reconciled.   If the beginning balance is incorrect, a Reconciled transaction has been added, removed, or modified.  

To determine what changed, I suggest you compare the running balance of the account register with the running balance of the account register from a data file backup you saved before the issue appeared.  

There are a variety of ways to compare the account registers.  The approach I use is to print the sorted account registers to text files (open an account, press Ctrl + P, set the date range, select Print, and choose Export to: and select Text file from the pull-down menu and Export).  I then use a text file comparison tool to quickly locate the differences between the files.

It is important to verify the registers are sorted appropriately and there aren’t any unexpected filters being applied:  select the Date column header (you want the small triangle to right of Date to point up) and Reset.

Sherlock

We can not create an old Reconciliation report.

The beginning balance of a reconcile is the total of the transactions marked as Reconciled.   If the beginning balance is incorrect, a Reconciled transaction has been added, removed, or modified.  

To determine what changed, I suggest you compare the running balance of the account register with the running balance of the account register from a data file backup you saved before the issue appeared.  

There are a variety of ways to compare the account registers.  The approach I use is to print the sorted account registers to text files (open an account, press Ctrl + P, set the date range, select Print, and choose Export to: and select Text file from the pull-down menu and Export).  I then use a text file comparison tool to quickly locate the differences between the files.

It is important to verify the registers are sorted appropriately and there aren’t any unexpected filters being applied:  select the Date column header (you want the small triangle to right of Date to point up) and Reset.