What do I need to do to get one step update to update portfolio quotes

jwmincy

When I do one step update I get
  0 quotes an investing headlines updated.
update has not worked since 3/18/2019.  I tried upgrading from quicken
2017 to quicken 2019.  This did not help.  Yes, the tickers like AAPL
are correct.  Yes I have internet access.  I have tried to Validate
and Repair the quicken file.

Sherlock

If you haven't already, I suggest you verify TLS 1.1 and TLS 1.2 on the Advanced tab of the Internet Options window are enabled: Control Panel > Network and Internet > Internet Options

Rocket J Squirrel

Go into your Security List (Tools > Security List or CTRL-Y) and make sure the Download Quotes box is checked for the securities you care about.

Sherlock

If you haven't already, I suggest you verify TLS 1.1 and TLS 1.2 on the Advanced tab of the Internet Options window are enabled: Control Panel > Network and Internet > Internet Options

jwmincy

Checking TLS 1.1 and TLS 1.2 fixed the issue.   Thanks.