Quicken will not allow me to sign on.

I have been trying to update my portfolio. Usually, I just click "Update" and it update the daily quotes. Now Quicken wants me to log on to Quicken first. When I try, it will not accept my ID or Password, perhaps both.  When I click off the log on window, it tells me that "Quicken's online service is unavailable at this time. Please try again later. We apologize for the inconvenience".  This has been going on since about April 5.  I thought that perhaps I was using the wrong password. When I click the "forgot password", I still get no results. Can someone tell me how to solve this problem? I am using Quicken 2017 Premier, Version R19.1

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