Investment Account Overview - historical performance - industry/category averages missing

This issue was discussed in October 2018 but never resolved.  It is still an issue in Quicken Premier
2019 R18.16


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Comments

  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    Was there a specific discussion in October 2018 where this issue was discussed? It might help to start by reviewing that discussion. 

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • scott62556
    scott62556 Member ✭✭
    yes I reviewed that discussion but I did not find a solution  Did I miss something?
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    How about providing a link to that discussion ... so we can review it also?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • scott62556
    scott62556 Member ✭✭
    I reviewed this again and have the same conclusion.  Quicken (Sarah) indicated it would be fixed in April 2018 but there is no indication was resolved.  The discussion is now closed.  
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    "Quicken (Sarah) indicated it would be fixed in April 2018"   WHERE does she indicate that .... because it's certainly not in the thread that mshiggins provided the link for.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    AHHH, so you actually mean that Sarah INDICATED in April 2018 that it would be fixed ... rather than it would be fixed IN April 2018 .. but she never said WHEN it would be fixed, as that's up to Development.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • scott62556
    scott62556 Member ✭✭
    Ok its now April 2019 and no change what can we do to get help.
  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    edited April 2019
    Hello scott62556. 

    Needing help?

    You can reach out to Quicken Support at http://www.quicken.com/contact-support and one of our technicians to look into this and work towards a resolution.

    We apologize for the inconvenience.

    Respectfully.
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭
    I reviewed this again and have the same conclusion.  Quicken (Sarah) indicated it would be fixed in April 2018 but there is no indication was resolved.  The discussion is now closed.  
    Actually in April 2018, Sarah only said she had opened a ticket with Development.  I did not see any statement suggesting Development had identified the problem or agreed to fix that problem.  
This discussion has been closed.