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Format of downloaded transactions - memo field starts with XXX SIG or PIN`

Running QFM 2019 Deluxe on Mac OS, latest version. One bank's transactions are formatted with acct#, SIG or PIN for all debit card entries of which there are many. These regularly cut off Payee and thus result in all Uncategorized transactions that I have to fill in. FI Field and other data are identical whether I Direct Connect or download from bank website. Any answers on how this can be fixed? I think it may be with the file formats that the bank may be loading.
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