R 19.44 update crashes

Dave Megeath

I have successfully removed Quicken Windows (subscription) and reloaded from the install.exe file and recovered to version R 14.23; data file last used loads fine. At this point it seems prudent to not accept any further application updates until an update beyond R 19.44 is posted ... any comments?

thecreator

""Dave Megeath"  ,

Hi ,

You stated that you have experienced crashes with Quicken, which I can't verify.

I would reinstall Quicken R19.44 and at the same time, do maintenance on your operating system, by cleaning it.

R14.23 may not crash on you, but some of the features, may not work as well, because Quicken Servers have had Updates as well.

See this procedure:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

And this link for the future:  https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

I can only state what is happening to me.

Dave Megeath

FYI, I did try rolling back up to 19.44 and had the same problems, rolled back. "tried and fried" ... waiting for whatever comes next after 19.44. Going back under my rock now.

gmobley

Had the same issue...
Just tried the following steps and it works!

Resolution:
If you have your Quicken file open when you experience this error, try these steps first:

Go to Edit > Preferences > Quicken ID syncing and alerts
Click sign in as a different user
Type "yes" to sign out
After you sign out, sign back in with the same Quicken ID

Rob Taft

Why was my comment deleted? I tried every recommended fix except reinstalling, and Dave just confirmed for me that doesn't fix it either. My deleted point was perfectly valid, don't upgrade until it's fixed.

Dave Megeath

Rev 19.50 posted 18-June, still fails. Starting a new string with screen dumps.

cbcurry@

Software crashes for me as well.
1. Crashed when trying to open the tax planner
2. Crashed during account updates
3. Crashed during updating budget
Using version 19.44
Very unstable at this time. I've submitted the crash info each time it crashed.

UKR

First review all the R 19.44 - related Announcements posted at the top of the Community homepage.

Still not working?

Please perform the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems