Since last update Quicken Mobile is Not Syncing Properly

GregDCNow

The last update to my Quicken Windows Desktop did not go well requiring a new download and revalidate process. Now my Quicken Mobile is not syncing with the desktop. Every since the last update R9.44, I lost two months of transactions in my Mobile device that cannot be recovered. Also, I have to Quicken account, one for Windows and one for MAC. When I switched to the Mac database, I lost all my transactions and accounts in The Windows mobile database. What is wrong with the Quicken syncing process?

GregDCNow

See above

Quicken Sarah

Hello @GregDCNow

I'm sorry to hear you that you are experiencing issues with the Mobile App and syncing data and appreciate your taking the time to share this issue with the Community.

If you haven't yet, please review the troubleshooting steps available at https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app.

If the issues persist, we will need to look into this matter further and I recommend contacting Quicken Support for assistance with advanced troubleshooting.

Thank you,

Sarah